Digital transformation has revolutionised healthcare in many ways, transforming the industry and improving access to care for people all over the world. Here are 10 ways we have seen digital transformation change healthcare and connect people:

1 – Telemedicine

Telemedicine has revolutionised healthcare by enabling remote delivery of healthcare services using digital communication technology. With telemedicine, patients can receive medical consultations, diagnoses, and treatment from anywhere in the world, without having to visit a physical healthcare facility. This has expanded access to healthcare, especially for those in remote areas or with limited mobility. Telemedicine has also improved efficiency and reduced healthcare costs by reducing the need for in-person visits and hospitalisations. Additionally, it has enhanced patient engagement and satisfaction through personalised care and convenient access to medical information. Overall, telemedicine has transformed healthcare by making it more accessible, efficient, and patient-centered.

2 – Electronic health records (EHRs)

EHRs have digitised medical records, creating a centralised repository of patient health information. EHRs have significantly improved the accuracy, completeness, and accessibility of medical records, which has enhanced the quality and safety of patient care. EHRs have also streamlined clinical workflows, reduced administrative burdens, and increased efficiency in healthcare delivery. By enabling secure sharing of patient data between healthcare providers, EHRs have facilitated better care coordination and collaboration among clinicians. Moreover, EHRs have enabled advanced analytics and data-driven decision-making, leading to improved population health outcomes. In summary, EHRs have transformed healthcare by digitising medical records, improving care quality and safety, and enabling more efficient and effective healthcare delivery.

3 – Health monitoring devices

Health monitoring devices empower individuals to track and monitor their health data in real-time. These devices, including wearables (such as smartwatches), mobile apps, and home health monitoring devices, have made it possible to collect and analyse a wide range of health metrics, such as heart rate, blood pressure, blood glucose, and sleep patterns. By providing individuals with personalised health data, health monitoring devices have enabled better self-management of chronic conditions, improved health outcomes, and reduced healthcare costs. Additionally, health monitoring devices have facilitated remote patient monitoring, enabling healthcare providers to monitor patients’ health status and intervene promptly if necessary. Overall, health monitoring devices have transformed healthcare by empowering individuals with real-time health data, enabling better self-management of chronic conditions, and improving healthcare outcomes.

4 – Artificial intelligence (AI)

AI has transformed healthcare by enabling advanced analytics, predictive modeling, and personalised care. AI algorithms can analyse vast amounts of medical data, such as electronic health records, medical images, and genomic data, to identify patterns, detect anomalies, and predict disease risks. AI-powered clinical decision support systems can assist clinicians in diagnosis and treatment planning, resulting in improved patient outcomes. AI can also support drug discovery and development by enabling more precise and efficient clinical trials. Additionally, AI chatbots and virtual assistants can improve patient engagement and communication, providing patients with personalised care and information. Overall, AI has transformed healthcare by enabling advanced analytics, personalised care, and improved outcomes, making it a valuable tool for healthcare providers and patients alike.

5 – Mobile apps

Mobile apps have transformed healthcare by enabling patients to access health information, track their health, and manage their care through their smartphones. Mobile apps offer a range of features, including medication reminders, symptom tracking, appointment scheduling, and telemedicine consultations, providing patients with more control over their health and wellness. Apps can also support behaviour change interventions, such as smoking cessation or weight loss programs, and provide personalised health education and coaching. Additionally, mobile apps can support research by enabling large-scale data collection and monitoring of health behaviors and outcomes. Overall, mobile apps have transformed healthcare by providing patients with convenient access to health information and services, empowering patients to manage their care and supporting research to improve health outcomes.

6 – Health information exchanges (HIEs)

HIEs have transformed healthcare by enabling secure and seamless sharing of electronic health information between different healthcare organisations. HIEs connect healthcare providers and organisations, enabling them to securely share patient data in real-time, regardless of the location or electronic health record system being used. HIEs improve care coordination and continuity by providing healthcare providers with access to patient health information, including medical history, allergies, and medication information. This reduces the risk of medical errors and improves patient safety. HIEs also facilitate public health reporting and enable population health management by providing access to health data at a community or regional level. By improving access to health information, HIEs have transformed healthcare by improving care coordination, reducing medical errors, and supporting public health efforts.

7 – Virtual reality (VR) and Augmented reality (AR)

VR has transformed healthcare by providing immersive, interactive, and personalised experiences for patients and healthcare providers. VR technology enables patients to experience simulations of real-world situations, such as surgical procedures or exposure therapy for mental health conditions, in a controlled and safe environment. VR can also support pain management by distracting patients during medical procedures, reducing the need for sedation and pain medications. For healthcare providers, VR can offer training simulations for medical procedures or emergency response scenarios, improving their skills and preparedness. Additionally, VR can support telemedicine by enabling remote consultations and examinations through VR headsets. Overall, VR has transformed healthcare by providing immersive and personalised experiences for patients and healthcare providers, supporting training and education, and improving patient outcomes.

AR has transformed healthcare by enhancing visualisation, education, and remote collaboration for healthcare providers. AR technology enables healthcare professionals to visualise complex medical information, such as anatomy or surgical procedures, in a 3D and interactive manner. AR can also support medical education by providing interactive training simulations for medical students and residents. For patients, AR can provide interactive health education and support telemedicine by enabling remote consultations and examinations. Additionally, AR can support remote collaboration among healthcare providers by enabling real-time communication and sharing of medical images and data. Overall, AR has transformed healthcare by enhancing visualisation, education, and remote collaboration, making it a valuable tool for healthcare providers, medical educators, and patients.

8 – Blockchain

Blockchain technology has transformed healthcare by enabling secure and decentralised management and sharing of electronic health records, medical data, and financial transactions. This is key to allowing patients to take control of their own data. Blockchain offers a tamper-evident and immutable ledger, ensuring the integrity and authenticity of health data. This enhances patient privacy and data security, preventing data breaches and unauthorised access to sensitive health information. Blockchain can also facilitate the secure sharing of health information among different healthcare organisations, enabling more efficient and coordinated care delivery. Additionally, blockchain can support healthcare payments and revenue cycle management, enabling secure and transparent transactions between healthcare providers and payers. Overall, blockchain has transformed healthcare by improving data security, enabling secure and efficient data sharing, and supporting financial transactions in healthcare.

9 – Big data analytics

Big data analytics has transformed healthcare by enabling the collection, storage, and analysis of vast amounts of health data to support clinical decision-making, population health management, and research. Big data analytics can identify patterns and trends in health data, enabling healthcare providers to make more informed decisions regarding patient care. It can also support population health management by enabling healthcare organisations to monitor and analyse health data at a community or regional level, identifying health disparities and improving health outcomes. Additionally, big data analytics can support medical research by enabling large-scale data analysis, identifying potential disease risk factors, and improving clinical trial design and outcomes. Overall, big data analytics has transformed healthcare by providing healthcare providers and organisations with insights and data-driven solutions to improve patient care, population health, and medical research.

Programming code abstract technology background of software developer and Computer script

10 –

Biomedical Engineering

Up to this point, the discussions above have primarily centered on the software aspect. However, we have yet shown so much focus on the physical side, including robotics, 3D printing, cybernetics and artificial skin.

Robotics have transformed healthcare by enabling more precise, efficient, and personalised care delivery. Robotics technology can assist healthcare providers in performing surgical procedures, providing physical therapy, and supporting elderly care. Robots can also assist in drug delivery, inventory management, and other tasks in hospitals and clinics, improving efficiency and reducing errors.

3D printing can enable the creation of customised prosthetics and implants, improving patient outcomes and reducing the need for revision surgeries. We have also seen the development of more advanced and versatile 3D printing machines, as well as the expansion of the types of materials that can be used in the process, such as dissolvable materials.

Moreover, cybernetics technology can enable the restoration of motor and sensory function in patients with disabilities, improving their quality of life. Cybernetics refers to the merging of human and machine systems, and in the context of healthcare, it often involves using implanted devices or prosthetics to help patients regain lost function. One example of cybernetics technology in healthcare is the development of brain-computer interfaces (BCIs), which can enable patients with paralysis to control devices such as computers or robotic arms using their thoughts. BCIs work by detecting the electrical signals generated by neurons in the brain and translating them into commands that can be used to control external devices. Cybernetics technology holds great promise for improving the quality of life for patients with disabilities, by restoring lost function and enabling greater independence and mobility.

Finally, artificial skin, also known as synthetic skin; a tissue-engineered product designed to mimic the properties of human skin, has transformed wound care, burn treatment, and even cosmetic procedures. Artificial skin products can provide a scaffold for new tissue growth and help promote healing. The use of artificial skin is transforming healthcare by providing new and innovative solutions for a range of skin-related conditions and injuries.


Overall, digital transformation has revolutionised healthcare and improved access to care for people all over the world, allowing patients to receive more personalised, proactive, and effective care that improves patient outcomes and quality of life.

We’re celebrating 10 years of building revolutionary solutions and transforming healthcare through the power of digital transformation — and we’re not done yet. In 2023 and beyond, we’re continuing to work towards creating a future where healthcare is more personalised, efficient, and effective than ever before.